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Acceptable Use Policy

Our Internet Access service policies ("Policies") set forth below define acceptable practices while using RealConnect Internet Access Services (the "Service"). By using the Service, you acknowledge that you have read, understood, and agree to abide by the Policies. In addition, you acknowledge that you will be responsible for violations of these Policies by third parties that have gained access to the Service through your account. While it is not our intent to control or monitor your on-line experience or the content of your on-line communications, we may edit or remove content that we deem to be in violation of the Policies or that we otherwise deem harmful or offensive. The Policies apply to all aspects of the Service, including e-mail, USENET postings, chatting, and browsing.

  • General

  • These Policies are designed to assist in protecting the Service, our customers, and the Internet community as a whole from improper and/or illegal activity over the Internet. You are generally expected to behave in a reasonable fashion and to adhere to commonly accepted practices of the Internet community.

    For the most part, simply exercising good judgment and common sense while using the Service should enable you to remain within the purview of acceptable conduct as further described in these Policies. The categories listed below are intended merely to serve as guidelines regarding appropriate and inappropriate conduct; the list is by no means exhaustive and should not be interpreted as such.

  • Rights of RealConnect

  • If you engage in conduct while using the Service that is in violation of the Policies or is otherwise illegal or improper, we reserve the right to suspend and possibly terminate your access to the Service. In most cases, we will attempt to notify you of any activity in violation of the Policies and request that you cease such activity; however, in cases where the viability of the RealConnect network is threatened or cases involving UCE/SPAM, mail relaying, alteration of your source IP address information, denial of service attacks, illegal activities, harassment or copyright infringement, and we are unable to contact you, we reserve the right to suspend your service without notification. In addition, we may take any other appropriate action, legal or otherwise, against you for violations of the Policies, which may include termination of your Service. We do not make any promise, nor do we have any obligation, to monitor or police activity occurring via the Service and will have no liability to any party, including you, for any violation of the Policies.

  • Unauthorized Access/Interference

  • You may not attempt to gain unauthorized access to, or attempt to interfere with or compromise the normal functioning, operation, or security of any network, system, computing facility, equipment, data, or information. You may not use the Service to engage in any activities that may interfere with the ability of others to access or use the Service or the Internet. You may not use the Service to monitor any data, information, or communications on any network or system without authorization. You may not attempt to gain unauthorized access to the user accounts or passwords of other users.

  • UCE/Spamming/Mailbombing

  • You may not use the Service to transmit large volumes of unsolicited commercial e-mail messages or deliberately send very large attachments to one recipient. Any unsolicited commercial e-mail messages or a series of unsolicited commercial e-mail messages or large attachments sent to one recipient, constitutes Unsolicited Commercial E-mail "UCE" and is prohibited. In addition, "spamming" or "mailbombing" is also prohibited. Likewise, you may not use the Service to collect responses from mass unsolicited e-mail messages.

  • Spoofing/Fraud

  • You may not attempt to send e-mail messages or transmit any electronic communications using a name or address of someone other than yourself for purposes of deception. Any attempt to impersonate someone else by altering your source IP address information or by using forged headers or other identifying information is prohibited. Any attempt to fraudulently conceal, forge, or otherwise falsify your identity in connection with your use of the Service is prohibited.

  • E-Mail Relay

  • Any use of another party's electronic mail server to relay e-mail without express permission from such other party is prohibited.

  • USENET Postings

  • All postings to USENET groups must comply with that group's charter and other policies. You are prohibited from cross posting to unrelated news groups or to any news groups where the post does not meet that groups charter. Continued posting of off-topic messages, including commercial messages (unless specifically invited by charter), is prohibited.

  • Illegal Activity

  • You agree to use the Service only for lawful purposes. Use of the Service for transmission, distribution, retrieval, or storage of any information, data, or other material in violation of any applicable law or regulation (including, where applicable any tariff or treaty) is prohibited. This includes, without limitation, the use or transmission of any data or material protected by copyright, trademark, trade secret, patent, or other intellectual property right without proper authorization and the transmission of any material that constitutes an illegal threat, violates export control laws, or is obscene, defamatory, or otherwise unlawful.

  • Other Prohibited Activities

  • The following activities are also prohibited:

    • Attempting to intercept, redirect, or otherwise interfere with communications intended for others.

    • Intentionally transmitting files containing a computer virus or corrupted data.

    Any other inappropriate activity or abuse of the Service (as determined by us in our sole discretion), whether or not specifically listed in these Policies, may result in suspension or termination of your access to and use of the Service.

  • Cooperation with Investigations

  • We will cooperate with appropriate law enforcement agencies and other parties involved in investigating claims of illegal or inappropriate activity.

  • Privacy

  • Because the Internet is an inherently open and insecure means of communication, any data or information you transmit over the Internet may be susceptible to interception and alteration. Subject to our On-line Privacy Policy, we make no guarantee regarding, and assume no liability for, the security and integrity of any data or information you transmit via the Service or over the Internet, including any data or information transmitted via any server designated as "secure." You may obtain a full copy of our On-line Privacy Policy at any time by visiting our Web site.

  • Modifications

  • We reserve the right to modify these Policies from time-to-time in our sole discretion. We will notify you of any such modifications either via e-mail or by posting a revised copy of the Policies on our Web site.

  • Excessive Usage

  • If we have specified bandwidth limitations for your user account, you may not use the Service in excess of those limitations.

  • Dial Internet Access

  • The following Policies apply if your account includes accessing the Service through a Dial-Up connection.

    • Excessive Usage

    • If we have specified bandwidth limitations for your user account, you may not use the Service in excess of those limitations. Also, if you are accessing the Service via a dial-up connection, we may terminate your user session if you are connected for more than 2.5 consecutive hours in order to protect our network resources and maintain Service availability for others.

    • Restrictions on Use of Account

    • It is your responsibility to keep your password secure. You may not share your password or user account with any other party. You may not resell or lease the Service or any portion thereof. You may not log-on to more than one user session at a time. You may not offer any public information service via the Service (including running a Web server or FTP server).

    • Inactivity Disconnects

    • You may keep your user session connected only when you are actively using the Service. We may disconnect your user session if there appears to be no interactive activity within a 15 consecutive minute time period. Activity that is automatically generated by your computer system through automated programs, scripts, re-dialers, or any other software or hardware device will not be considered "interactive." The use of any automated method to avoid inactivity disconnects or to automatically reinstate an inactive connection is prohibited.

    • Transfer of Account

    • You may not transfer your account to anyone without our prior written consent.

If you become aware of any violation of these Policies by any person, including third parties that have accessed the Service through your account, please notify us at

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